Patient Terms of Use
Dr. BestPrice is an auction portal for dental treatment.
Patients submit their existing dental treatment on the platform, and they receive counteroffers from registered dentists in their neighborhood.
Due to the competition on the platform, the prices drop lower. The patient may choose one of the dentists and make an appointment. After that appointment, the patient may then decide whether or not to move forward with the treatment plan, presented by that dentist.
Dr. BestPrice does not offer the actual dental treatment. The auction portal is only an intermediary between the patients and dentists. The contract governing dental treatment is closed between the patient, and the dentist.
The following terms describe the agreement between the auction portal Dr. BestPrice, Inc. (referred to as “Dr. BestPrice“) and the patient (referred to as “patient“) who wants to use the provided service.
1. In order to use the auction portal, patients must register online. Registration is free, and includes the terms of use.
2. Access to, and use of the auction portal, is available only to individuals 18 years old or older, and must be able to sign a legally binding contract, under applicable law.
1. Patients are anomynous on the auction platform. Their actual name is only exchanged with the dentist after they have selected one.
2. Patients may submit any type of dental treatment, on the auction portal, such as implants, surgery, crowns and bridges, dentures, and more.
3. Dr. BestPrice reviews the submitted information (treatment plans, x-rays, photos) and prepares the auction.
4. The patient may cancel the auction at any time, without consequence. The patient may cancel with an email, SMS, or direct call to Dr. BestPrice
5. At the end of an auction, a patient may choose a dentist. There is no obligation to do so.
6. It is not possible to contact a dentist beforehand, as they are also anomynous until the choice has been made to schedule an appointment.
7. The patient agrees to the exchange of his/her information between Dr. BestPrice and the selected dentist and back, throughout the whole auction and treatment process .
8. The counteroffers of the dentists are estimates, not final offers. The final offer will be presented after the dentist has completed the examination of the patient.
9. Dr. BestPrice reserves the right, in its sole discretion, to modify these terms, and any other documents incorporated by reference herein, at any time, and without prior notice.
1. The contract between Dr. BestPrice, and the patient, may be cancelled by either party, at any time, and will be immediately effective.
2. Dr. BestPrice will terminate the contract if the patient violates the terms of use, or attempts to manipulate the auction process.
1. Dr. BestPrice is not liable for incorrect, or incomplete information submitted by the patient (dental plans, x-rays, etc.) or, the details of the auction itself. This also applies to the information, or the counteroffers of the dentists as well.
2. Dr. BestPrice cannot guarantee that all patients will receive an offer, as there may not be a participating dentist the requested radius, or you already have a good offer.
3. Dr. BestPrice is not liable for a succesful dental treatment outcome. The contract governing dental treatment is closed between the patient, and the dentist.
1. After the dental treatment has been completed, the patient and dentist will review each other.
2. The comments must be honest, and fair, without inference of the reviewed patient, dentist. It is not permitted to mention email, or internet (web) addresses.
3. Dr. BestPrice reserves the right to delete inappropriate, or identity revealing comments.
4. Dr. BestPrice does not verify the accuracy of comments.
5. All comments are strictly subjective.
6. That's the review form:
Grading scale:
5 Excellent
4 Very good
3 Good
2 Average
1 Poor
Performance of the dentist/surgeon 1-5
(Examination, consultation, alternatives provided, dealing with objections)
How close was the initial bid to actual cost of treatment? (+/- 5 % is O. K.) 1-5
How customer service oriented was the rest of the team? 1-5
Would you recommend the dentist/surgeon to your friends and family? Yes / No
How would you evaluate the treatment in total? 1-5
Free text: patient.
Free text: dentist/surgeon.
1. It is understood that registered patients agree explicitly, that Dr. BestPrice is permitted to exchange their personal data (Name, Address, Telephone number, and email address) with the dentist, after they have selected one, to enable contact between both parties.
2. We take the protection of your personal data serious. We will never pass on your data to somebody else without your explicit approval.
3. By accepting our terms of use, you agree to the following HIPAA disclosure information:
HIPAA Release of Information: Authorization Form
I authorize Dr. BestPrice to release to their affiliate (Dentists), my personal dental information, for the purpose of utilization of the dental auction.
I understand that I have a right to revoke this authorization by providing written notice to:
Dr. BestPrice USA, Inc.
Holger Lehmann
9100 South Dadeland Blvd, Suite 1701
Miami, FL 33156
info@drbestprice.com
However, this authorization may not be revoked if Dr. BestPrice has taken action on this authorization, prior to receiving my written notice. I understand that this authorization is voluntary, and that I may refuse to agree to this authorization.
The patient agrees to receive notifications (e. g. Email, Text, WhatsApp) from Dr. BestPrice.